While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. A top priority for all of us at CollectorCollector, LLC is keeping client information secure and using it only as our client would want. Here then, is our promise to our individual clients:
Information Collection & Use Registration
In order to use this Web site, you must first complete the registration form and/or create a user name and password. During registration, you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
You have the option to provide demographic information (such as address information) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.
CollectorCollector, LLC. is the sole owner of the information collected on www.collectorcollector.com. CollectorCollector, LLC. collects personally identifiable information from our users at several different points on our Web site.
If you purchase a subscription from us, we request certain personally identifiable information from you during the sign up process. You must provide contact information (such as name, email, and billing address) and financial information (such as credit card number and expiration date).
We use this information for billing purposes and to fulfill your service requests. If we have trouble processing a service request, we will use this information to contact you.
From time-to-time we may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use credit card processing companies to bill you for goods and services. We may use other companies to help us fulfill your requests as well. These companies do not share, store or use personally identifiable information for any other purposes. Full Name, billing and/or shipping address as well as contact phone number may be requested for billing purposes.
Communications from the Site
We will occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out”.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
We store information that we collect through cookies, log files, clear gifs, to create a “profile” of your preferences. We do not share your profile with other third parties. We share your profile in aggregate form only.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base with our partners. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
We provide you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes when we ask for this information. For example, when you sign-up for a CollectorCollector account and do not wish information on services or if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them from us by indicating your preference on our order form, or by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.
We use this information, which does not identify individual users, in order to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
We use session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's “help” file.
Browsers and operating systems allow you to set and define persistent cookies in order to store your passwords, so you don't have to enter it more than once.
Links to Other Sites
CollectorCollector, LLC. may contains links to other sites that are not owned or controlled by CollectorCollector, LLC. Please be aware that we, CollectorCollector, LLC., are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your “Admin” page in the users account or by emailing our Customer Support at email@example.com or by contacting us by postal mail at the contact information listed below.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). For more information go to: https://www.thawte.com/ssl-digital-certificates/ssl-info/index.html.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at firstname.lastname@example.org.
In the event that CollectorCollector, LLC. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will be among the assets transferred.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.